Transitional Service Agreement Wiki
In addition, the YaSM model contains document templates for the main outcomes of the service construction process: a transition service agreement (TSA) is entered into between a buyer and a seller, in order to allow the seller to provide infrastructure support such as accounting, IT and HR after the transaction. TSA is common in situations where the buyer does not have the management or systems to absorb the acquisition, and the seller can offer it for a fee. A transition service agreement (TSA) is an agreement between a buyer and a seller in which the seller enters into its services and know-how with the buyer for a certain period of time in order to support the buyer and get used to its newly acquired assets, infrastructure, systems, etc. It is triggered by the service design process after a service definition and service implementation blueprint have been created. At the end of the service build process, the service is “activation ready,” meaning customers can now be prompted to sign a service contract for the service and use it. Sellers usually want to minimize the number of TSAs, but the duration of liability is as short as possible. The majority of sellers sell the deal so they can finance or focus on another part of their business. From their point of view, ASAs can become a nuisance and a distraction from achieving this goal. In addition, most sellers have little experience or interest in offering professional services to other businesses. On the other hand, the buyer uses TSA to achieve a smooth day1 or difficult integration with as little risk as possible. This ITIL glossary contains definitions of key terms and acronyms for ITIL and ITSM (IT Service Management) in alphabetical order. Transition Management, in the financial sense of the term, is a service normally offered by Sell-Side institutions to help buy-side companies convert a portfolio of securities. . . .